FAQ’s

Our site is very easy to navigate through however here are some FAQ’s to help you with any questions that may pop up. If you cannot find your answer posted here you can always click on “CONTACT US” at the bottom of all pages. Please allow up to 24 hours for answers to your questions (although usually it’s much less).
Please be advised that no personal information as far as email addresses or web addresses for/from our members are allowed within the content of your profile or anywhere on the site.

Q. REGISTRATION -How do I register?


A. Simple. Click on "Register" at the top left of the Member Dashboard

REGISTRATION – Complete Registration email – I cannot “verify”


Q. On the COMPLETE REGISTRATION email I clicked on the link to “verify” and it says: “Sorry, email address not confirmed.


A. There are 3 reasons why you possibly could not “verify”.
1) You have already verified. Once you click on the VERIFICATION link on the Registration email you received it will not allow you to “verify” a second time. Please go to SoberSInglesDate.com and enter your login and password. If that doesn’t work that read #’s 2 and 3 below.
2) Confirmation link you have used is incorrect; please copy the URL on the Registration email and insert it into the address bar (browser).
3) Confirmation URL expired as it hasn’t been used within 5 days. Please send confirmation request again.

Q. CONFIRMATION EMAIL – I did not receive my Confirmation Email.


A. Please check your spam/junk mail folders and chances are that is where you will find our registration confirmation emails. Please be sure to adjust your spam/junk mail settings so in the future you can receive all future correspondence directly into your inbox.

Q. VIP Membership - How do I get one?


A. At the top of the Member Dashboard click on "Upgrade to VIP"

Q. How much are VIP Memberships?


A. *The following upgraded VIP memberships are one-time payments only and not subscriptions. Our upgraded VIP memberships are the lowest of all current Sober Dating Sites. Please keep in mind that the site does not run itself and there are significant costs involved however we keep our upgraded membership fees low due to the nature of the site.
1 month: $21.95 (73 cents/day for 30 days) 3 months $29.95 (39 cents/day for 90 days) 6 months $39.95 (20 cents/day for 180 days)
One year $54.95 *Our Best Deal (15 cents/day for 365 days)

Q. SEARCHING - How do I Search?


A. Click on the Link at the top "Search" where you can do an Advanced Search OR on our Homepage you can do a "Quick Search" at the left of the page. You can also do an “Advanced Search” by clicking on the line to the right of all our pages under “WELCOME”.

Q. PROFILE - Where can I view my Profile?


A. At the top of the Member Dashboard click on "My Profile"

Q. PROFILE - How do I edit my Profile?


A. At the upper right corner of the Dashboard underneath your name in the drop-down list, click on “Profile Edit”.

Q. PROFILE – How do I delete my Profile?


A. At the upper right corner of the Dashboard underneath your name, click on “Profile Edit””. At the bottom of the page to the left you will find “Delete”. Unfortunately at this time we do not have any “Hide Profile” option so do realize that once you delete your profile it is permanent and if you decide to join us again you will have to create a new one.

Q. PROFILE – How do I change my User Name?


A. We’re sorry but once you select a User Name you are not able to change it. That is the only think you cannot change in your profile. If you really feel the need to change it then you must delete and redo your profile. Be sure when creating your profile to not use your “Legal” (i.e. first and last names) when creating your User Name.

Q. PROFILES – Spammers and Inappropriate Content – What is considered inappropriate content in a profile, post or email?


A. SoberSinglesDate.com may review and delete any content, messages, photos or profiles that in the sole judgment or discretion of SoberSinglesDate.com considered offensive (in any nature), illegal, or that might violate the rights, harm or threaten the safety of Members. Content that promote racism, bigotry, hatred or physical harm of any kind (or that is slanderous in nature) against any group or individual is also not allowed; offensive or inappropriate content directed towards SoberSinglesDate.com and/or it’s Programmers, Webmasters or Owners will be deleted (for a Member’s profile will be denied until such content is deleted). The website is for the personal use of individual Members only and may not be used in connection with any commercial endeavors (or to promote any other businesses). You may not include in your Member profile and telephone numbers, street addresses, last names, URLs or email addresses or any other subject matter which would give other members personal information on how to contact you. (Once you have initiated contact with another member through our site and decide to transfer such information, i.e. personal email addresses, telephone numbers, etc.) we are not liable for for any situations that may arise from the transfer of such information. We at SoberSinglesDate.com have the right to reject or delete any profiles at our discretion. If you do come across any inappropriate content (see FAQ “INAPPROPIRATE CONTENT”). At the bottom of the Member Dashboard and other pages of the site you will find a link at the bottom, “CONTACT US”. Click on that and a form will come up to ask questions or report inappropriate content, profiles, posts or situations or members you might encounter. Please help us police our site by reporting such inappropriate information.

Q. PHOTOS - How do I edit/upload my Photos?


A. On the Member Dashboard there is a link at the top “Photos”. There you will find under BROWSE PHOTOS “Explore” and “My Photos”. If you choose to “Explore” you will find various photos of members in our community. If you click on “My Photos” that is where you can upload and delete photos. You must first create an “Album” before uploading photos and then you can select and add photos to your Album. You have the option to create more than one Album. You need to upload at least 7 photos in order to create a “Gallery” for other members to view. You can “download”, “delete”, “edit” or “save as Avatar” at the upper right corner of every photo. If you want to change your “Cover Photo” on one of your albums you must click on “Albums” first where the photos in that album will appear and there is also a drop-down at upper right where you can “Save as Album Cover”. The more photos you add, the better. Profiles with photos get over 15x the response rate than Profiles without.

PHOTOS – Password Protection - Assigning passwords to photos


Q. I prefer my photos not be seen by the entire membership but only for those members I would like to communicate with. Is there anyway I can do this?


A. You can assign passwords to your photos and then provide them to anyone you are communicating with that you would like to be able to view your photos.

Q. PHOTOS – How do I delete a photo?


A. It’s very simple. All you need to do is to hover your mouse over your photo and you will receive a DROPDOWN list to “DOWNLOAD”, “DELETE” OR “EDIT”.

Q. AVATAR – What is an Avatar and how do I create/edit it?


A. An AVATAR is the photo that all members will see attached to your profile after they perform a search. They then click on your Avatar to get the details of your profile. When you are completing your profile is when you will upload your Avatar photo however, it is not necessary in order to create a profile. You can add an Avatar at any time or change your Avatar to one of your existing photos (or later add a different photo to use as your Avatar). The easiest way to do this is to click on the link at the right of all pages under where it says “Welcome”.

Q. PHOTOS – Lewd or Inappropriate Photos – I have discovered a lewd or inappropriate photo(s)…


A. If you come across any lewd or inappropriate photos please IMMEDIATELY “CONTACT US” at link at the bottom of all our pages and provide the member’s User Name. We will delete or take the appropriate measures.

Q. CONTACT MEMBERS – How do I contact other members?


A. After you do a search click on the member’s profile you would like to contact. Under the member’s name there are some links. You can either send a “Wink” or a “Private Message”. You must have a VIP Membership in order to initiate contact with other members. (For more on VIP Memberships read here at the top of our FAQ’s – “What is a VIP Membership and How do I get one?)

Q. FAVORITE MEMBERS – How do I “Favorite” other members?


A. After you do a search click on the member’s profile and there is a link under the member’s name to “Favorite” the member. You can also click on to “Remove Favorite”.

Q. BLOCK MEMBERS – How do I “Block” other members from contacting me?


A. After you do a search click on the member’s profile and there is a link under the member’s name “More”. Click on “More” and you can either “Flag” or “Block” other members.

Q. MAIL - How do I read my mail


A. Click on the link at the top "Mail"

Q. CHAT – How do I Text Chat with other members?


A. After you search for other members you will see in the search results if any of them are online at the time. It will show “Online”. After you click on their photo/profile there is a small box that says “Text Chat”. You must have a VIP Membership in order to initiate or respond to a Text Chat. (For more on VIP Memberships please read here at the top of our FAQ’s, “What is a VIP Membership and how do I get one?”

Q. VIDEO CHAT – How do I Live Video Chat with other members?


A. After you search for other members you will see in the search results if any of them are online at the time. It will show “Online”. After you click on their photo/profile there is a green Video Recorder icon to “Live Video Chat”. You must have a VIP Membership in order to initiate or respond to a Live Video Chat. (For more on VIP Memberships please read here at the top of our FAQ’s, “What is a VIP Membership and how do I get one?)”

Q. VIDEO CHAT – Why am I having difficulty getting Video Chat to work. ?


A. Chances are those of you who are having difficulty getting Video Chat to work is because you are logged on to SoberSinglesDate.com on the SAFARI browser. Apple is aware of such problem with any/all websites using what is called “Native Video and Audio Communications”. They are working on this and should have this issue resolved mid-April, 2017. In the meantime we suggest anyone using a Mac to access our site through Google Chrome. If you don’t have Google Chrome installed you can go to this ink and download it. http://tinyurl.com/z3shgt8.

Q. BLOG – How do I post on Blog?


A. The purpose of the Blog is for Admin to communicate with the members of the site and provide informative about Online Dating and how to help you with your Profiles and other helpful information, News about upcoming Sober Events, “Success Stories” shared by our members, etc. Only Admin can post at our Blog. If you would like to share information about an upcoming Sober Event or share about your Success Story on finding Sober Love through our site, then please write us clicking on “CONTACT US” at the bottom of our pages. We look forward to hearing about your “Success Stories” and will not reveal any personal information as far as your legal names or other personal info.

Q. SUCCESS STORIES – I would like to share my “Success Story” with other members of SoberSinglesDate. How do I go about that?


A. We LOVE to hear from our members about their “Success Stories”. Please click on “CONTACT US” at the bottom of our pages and we will share your stories on our Blog. We will delete any personal information as far as your “legal name”, etc. If you would like to read about our Success Stories please check in with our Blog where you will also find very information and interesting information about online dating, living sober or upcoming sobriety events.

Q. NEWSLETTER – I am no longer interested in receiving your Newsletters. How do I stop them?


A. At the bottom of our Newsletters emails there is an “Opt-out” option. All you need do is check that off and submit. This will not delete your profile. If you want to delete your profile please read at our FAQ’s about PROFILE – How do I delete my profile?

Q. MOBILE APP – Do you have a Mobile App and if so what is it called? Is there a fee to join?


A. The Mobile App is called SoberSinglesDate. The fees are the same as the fees for the desktop version of our site. Once you have upgraded your membership to VIP after downloading our APP for either IOS or Android you will have the same VIP access on the Mobile App to Search, Send/Receive messages, send Winks, Text Chat and Online Video Chat. If you did not upgrade for VIP membership at our Desktop version of the site you may do so at the App for your Android or iOS phone. For your tablets you can either bring up our site through your browser OR download the App and access our site that way.
Following are our prices or members who are not already VIP Members of SoberSinglesDate.com.
Please keep in mind that the site does not run itself and there are significant costs involved however we keep our VIP membership fees low due to the nature of the site.
1 month: $21.95 (73 cents/day for 30 days) 3 months $29.95 (39 cents/day for 90 days) 6 months $39.95 (20 cents/day for 180 days) One year $54.95 *Our Best Deal (15 cents/day for 365 days)

Q. HELP – How do I contact Support?


A. At the bottom of the Dashboard and other pages of the site you will find a link :”CONTACT US”. Click on that link and a form will come up to ask questions. You can also Contact us to report any inappropriate profiles, emails, posts, photos, situations or “sketchy” members you might encounter. Please do help us police our site by reporting any possible “inappropriate” situations.

Q. OTHER QUESTIONS – I have a question not posted here in the FAQ’s. How can I get help?


A. At the bottom of the Member Dashboard and all our pages you will find a link for “CONTACT US” where you can complete and submit the form to Admin. Please allow up to 24 hours for a response (although normally the wait time is much less).
SoberSinglesDate iOS App

SoberSinglesDate Android App
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